Dabbling in Project Management

Scope Creep.

During my day job, a term was brought up during a project meeting. Our shop was given a task to accomplish with the customer’s needs. As the meeting progressed, the customer started to request more and more without considering budgeting. Although, this was the initial meeting prior to our shop preliminary survey. As professionals, you don’t want to promise the customer anything until there are full inventory and cost estimate that is agreeable to both parties.

Scope Creep is when the customer goes beyond what the project was agree upon and ask to add more adjustment after the project has started. Given the opportunity, it is best practice to make the customer specify what they need and allow the customer to decide on options based on delivery and timeline. Example, Option A has a shorter timeline without X, Y, Z feature and Option B has a longer timeline with all specified feature.